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ENAIRE's Service Charter 

ENAIRE aims to improve on a daily basis the quality of the service provided.

ENAIRE's Service Charter

As part of a strong commitment to reinforcing the quality of its services, ENAIRE's 2016-2018 List of Services, describes among others its commitment to safety, reducing delays associated with air navigation services, the availability and continuity of the air navigation system and contributing to lowering carbon emissions.

This Service Charter details the commitments assumed by ENAIRE and their quality indicators, and the different ways clients can participate by submitting queries or suggestions, or by attending the Annual Forum on Cooperation with ENAIRE's Clients.



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